Delete all users

Use this action to remove every access-control user, and all their credentials, from a Z-Wave lock. This is handy when you want to start fresh, for example after moving into a new home or resetting a lock for a new set of users.

Using this action from the user interface

If you prefer building automations and scripts visually, Home Assistant walks you through this action step by step. You pick what to target, tweak a few options, and save. No YAML knowledge required.

To delete all users from an automation or a script:

  1. Go to Settings > Automations & scenes.
  2. Open an existing automation or script, or select Create automation > Create new automation.
  3. If you’re setting up a new automation, add a trigger in the When section. Scripts don’t need a trigger. They run when something else calls them.
  4. In the Then do section, select Add action.
  5. Select what you want to control. Under By target (see Targets), select the locks to clear.
  6. From the actions shown for that target, select Delete all users.
  7. Select Save.

Options in the UI

This action has no options.

Using this action in YAML

If you work directly in YAML, or you want to know exactly what Home Assistant does under the hood, this section has the technical reference. It lists the field names you use in YAML, their types, and which ones are required.

In YAML, refer to this action as zwave_js.delete_all_users. A basic example looks like this:

ActionActions are used in several places in Home Assistant. As part of a script or automation, actions define what is going to happen once a trigger is activated. In scripts, an action is called *sequence*. [Learn more]
action: zwave_js.delete_all_users
target:
  entity_id: lock.front_door

Targets of the action

This action requires a target. The target is the object of the action. You can point the action at a single entityAn entity represents a sensor, actor, or function in Home Assistant. Entities are used to monitor physical properties or to control other entities. An entity is usually part of a device or a service. [Learn more], a device, an area, a floor, or a label, and Home Assistant will run the action on every matching lock entity behind that target.

  • Entity: one specific lock entity, such as lock.living_room.
  • Device: every lock entity that belongs to a device.
  • Area: every lock entity in a room or area.
  • Floor: every lock entity on a floor.
  • Label: every lock entity that shares a label.

You can also select different target types in one action. For example, you can add a specific entity and an area as targets in the same action to run the action on both of them at once.

Good to know

  • This removes all users and all their credentials from the lock at once.

Still stuck?

The Home Assistant community is quick to help: join Discord for real-time chat, post on the community forum with the action you’re calling and what you expected to happen, or share on our subreddit /r/homeassistant.

Tip

AI assistants like ChatGPT or Claude can also explain actions or suggest the right one when you describe what you want in plain language.

Related actions

These actions work well alongside this one:

  • Delete user: Deletes an access-control user and all their credentials from a Z-Wave lock.

  • Set user: Creates or updates an access-control user on a Z-Wave lock.